Shipping Policy


Shipping Policy



Last Updated: July 2026


Thank you for shopping with LuxHome. We’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.



Order Processing



Orders are typically processed within 1–3 business days after payment has been successfully received.


During periods of high demand, holidays, or promotional events, processing times may be slightly longer.


Once your order has been processed and shipped, you’ll receive a shipping confirmation email with tracking information (where available).



Estimated Shipping Times



United States: 7–15 Business Days


Canada: 8–18 Business Days


United Kingdom: 7–15 Business Days


Australia: 8–18 Business Days


Europe: 7–18 Business Days


Other International Locations: 10–25 Business Days


Please note that these delivery times are estimates and may vary depending on your location and local carrier conditions.



Shipping Costs



Shipping costs are calculated at checkout unless otherwise stated.


We may occasionally offer free shipping promotions on eligible orders.



Order Tracking



Once your order has been shipped, you’ll receive an email containing your tracking information.


You can also track your shipment at any time by visiting our Track Order page.



Shipping Delays



While we work hard to ensure timely delivery, delays may occasionally occur due to:


  • Customs inspections
  • Severe weather conditions
  • Carrier delays
  • High shipping volumes
  • Public holidays
  • Other unforeseen circumstances beyond our control



We appreciate your patience and understanding.



Incorrect Shipping Information



Please ensure your shipping address is correct before completing your purchase.


LuxHome cannot be held responsible for orders shipped to incorrect addresses provided during checkout.


If you notice an error, please contact us as soon as possible. We’ll do our best to update your order before it is dispatched.



Lost or Damaged Packages



If your order arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible.


We’ll work with the shipping carrier to investigate the issue and help find the best possible solution.



Questions?



If you have any questions regarding shipping or your order, please don’t hesitate to contact our customer support team.


We’re always happy to help.